Important notifications
The new Member Online Account is now available. Register now if you haven’t already done so. You will need your member number located on your Health Net ID card and a valid email address.
Questions? Please contact Member Services at 1-800-926-4178.
Due to Coronavirus in the United States HHS Secretary Alex M. Azar declared a Public Health Emergency.
Your health and safety are our primary concerns and if you leave your home to avoid this emergency, we do not want any undue barriers to keep you from getting your medication or to seeing a medical professional.
For our members, we have removed the refill too soon edits for your Part D Prescription Drugs, and removed the out-of-network authorization requirements for out-of-network providers. You must still use Medicare certified facilities and providers.
Prior authorization for medical services or medication may still be needed for medical necessity. This change is in effect until the emergency notice is closed or January 23, 2021 whichever is earlier.